Complaints

The Student Complaints Procedure gives students a formal means of raising concerns and complaints where other opportunities or processes are not appropriate.

The Governance and Legal Affairs Team is responsible for managing student complaints and provides advice to staff and students on the complaints procedure.

The procedure gives the University an additional means through which it can identify and act on shortcomings in its services and practices and prevent the recurrence of the complaint.

The Students’ Union Advice Service can offer help and support with your complaint.

Contact:

Kathryn Giddings

Compliance Officer 

k.giddings@leedsmet.ac.uk

 

How do I submit a complaint?

 

Students’ Union Advice Service

Student Regulations

Links: Academic advice, Appeals, Charter, Regulations & policies

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