FONT SIZES
Increase font size
Decrease font size
reset font size
COLOURS
Reset colours
Cookie notification

Our Student Hub is the first point of call for your queries about the full range of student life and support matters. Our aim is to provide information quickly and effectively to connect you to the correct pathway of support. We have two Student Hubs, one based at the Rose Bowl on our City Campus, and the other on the Headingley Campus, at our Campus Central.

contact us
A-Z of Services
FAQ

Disability & Dyslexia Centre, and Disability Assessment Centre

Disability Advice
Our Disability Advice team is the first contact for you to get extra help and support if you have (or think you may have) a disability which will affect your ability to study or physically access our University.

The team will be the first point of contact for you to discuss your requirement for reasonable adjustments. We are able to offer a wide range of advice and support to all students whatever your impairment.

We are available at any time throughout your course of study here but we do need you to contact us as soon as possible so that we can offer you the full range of support available.

Disability Assessment Centre
Our University also has its own independent Disability Assessment Centre which can conduct your Study Needs Assessment as part of the process of your application for Disabled Students’ Allowance (DSA). This will identify a bespoke package of equipment and support to ensure you can engage independently with your studies.

International Student Advice Centre

We provide support and advice for any issues which may affect you as an international student - our International Student Advice Service has offices at both our Headingley and City campuses.

Our advice is available free of charge and follows the Rules and Code of Standards of the Office of the Immigration Services Commissioner (OISC) and the United Kingdom Border Agency.

Student Money

Our Student Money and Advice Centre consists of the Money Support and Student Money Advice teams - both based in the Rose Bowl, City Campus.

The Money Support Team is responsible for administering funds that provide additional financial support for students. Dealing with applications for financial assistance from the Access to Learning Fund and other schemes such as the short term loans and emergency assistance. Student Money Advice provides confidential specialist advice about student funding and can also help with general advice about budgeting, debt and welfare benefit entitlement.

If you are funded by the Student Loans Company and you have any queries about your tuition fee calculations, the National Scholarship Programme or the High Achievers Scholarship you can contact the Student Funding Team by email slcqueries@leedsmet.ac.uk or by Phone: 0113 812 3018.

International and Postgraduate Students (and any other students not funded by the Student Loans Company), who have queries about fee calculations and any other bursary or scholarship can contact our Fees Team by email fees@leedsmet.ac.uk or by Phone: 0113 812 4935.

Our Incomes Team is based in Portland Building, City Campus. Contact us if you need to pay tuition fees, accommodation or other invoiced charges to the University, and particularly if you are having difficulty paying an outstanding charge. Visit our web-pages for more information and contact details.

Welcome to all of our new students

This section contains key links to useful things you need to know and do before you start your academic career with us, and for when you first arrive at university.

Welcome Week starts on 22 September 2014

If you have any questions or need help with your arrival such as using the Online Welcome service or accessing any services, please call or email our:

Welcome Helpline 0113 812 1112 welcome@leedsmet.ac.uk

The Helpline is available 08.00 - 20.00 Monday to Friday from 18 August to 3 October 2014.

contact us

Register and Enrol Online

You need to create an Account on our Online Welcome site to Register and Enrol online.

Upload a passport style photo for your Campus Card here too so it's ready to pick up when you arrive. 

Find out how to do this with this User Guide.

Find out your Welcome Week timetable and Arrival information

Login to Online Welcome to find out the essential information you need before you begin your course; where and when your Course Induction is and things to do during Welcome Week.

Plan your money needs

At the start of your course you will need money for food, university materials and transport. If you are in receipt of a student loan, please note it will not be paid into your account until 3- 4 days after you have enrolled.

If you are having problems with your student finance, see the information on our Money Advice pages for help and advice.

If you haven’t yet done so, then apply for your Student Loan now. You can apply up to nine months after the start of your course.

Contact us if you have a disability

If you have (or think you may have) a disability which will affect your ability to study or physically access our University, please contact us before you arrive so that we can start discussing your support needs.

Our Disability Advice team are available to help you at any time throughout your course of study.

Accommodation

If you decide to live in Halls, our Accommodation site gives you all the information you need to help you with your choices and answer your questions.

For privately rented accommodation, all Unipol houses and flats are designed with the particular needs of student tenants in mind.

International Students

Further information for International Students is available here, including how to get to Leeds, visas and immigration, how to pay your tuition fees, your accommodation options and much more.

Remember to bring

You must bring your passport or other photographic ID (which could include your driving licence, EU National Identity Card or UK HM Forces ID Card) and attend your check-in session during Welcome Week.

Failure to do this will delay receipt of your student loan. If you do not have one of these forms of ID, please contact us for further help. Tel: 0113 812 1112 Email: welcome@leedsmet.ac.uk  

There are plenty of student websites with useful checklists which may help you, here is a good example. Check the 'what to bring' information on our Accommodation pages.

ID Check

We are required to check the ID of new students.  Please check your Welcome Week timetable in Online Welcome for details of your ID Check and Course Induction times.

You must bring your passport or other photographic ID (which could include your driving licence, EU National Identity Card or UK HM Forces ID Card) and attend your check-in session during Welcome Week. Failure to do this will delay receipt of your student loan. If you do not have one of these forms of ID, please contact us for further help.
Tel: 0113 812 1112 Email: welcome@leedsmet.ac.uk

Your Campus Card

Your Campus Card is your Student ID, Library card, for using printers and copiers, accessing buildings, proving your identity in exams, joining the sports centre and more. Find out more about your campus card.

New undergraduate students, who have uploaded a photo, collect their card at your course ID Check session. Postgraduates collect their cards at Course Induction. If your card is not available at these sessions, please call at the Student Hub.

Your Course Induction and Timetable

Please check your Welcome Week timetable in Online Welcome for details.

Undergraduate students attend a Course Induction where you will meet your Course Leader and teaching team.  You will find out how to contact your personal tutor and your Student Liaison Officer, more about your course, exams, giving feedback and what to do if you need support.

Your teaching timetable is available during Welcome Week. This provides full details of your lectures, seminars and other timetabled sessions, including the date, time, week number and venue.

To access your timetable, login to your learning portal My Beckett and click on the “Timetables” tab.

This guide to building codes will help you to understand your timetable.

Finding your way

Both City and Headingley campuses are within easy walking distance of most halls of residence and the main student areas. Make sure you know how to get from your flat to university. See our range of maps to help you find your way to and around Leeds.

Things to Arrange

Health
Register with a doctor and dentist in Leeds if you are living away from home.  Please do not leave this until you are feeling ill!  More information can be found here.

Contents Insurance
Make sure your policy covers any expensive items such as laptops, mobiles, MP3 players and phones as well as other possessions which may not always be in your room.

Council Tax
Find more information about paying or claiming student exemption for Council Tax.

Confirmation and Bank Letters
If you need to confirm your student status with your bank or other organisation, please contact the Student Hub. Call us on 0113 8123000 or send an email to studenthub@leedsmet.ac.uk

TV Licence
You may still need a licence to watch television in your own room in a hall of residence: each room will need a separate TV licence.  The TV Licencing website will give you all the information you need.

Getting Around

We've got information and links for you to access discounted public transport travel passes, student bike hire, on-campus facilities for cyclists, walkers and motorcyclists, and car sharing.

Find out more about all your travel options here.

Staying safe

We want you to enjoy yourself here in Leeds but it is very important that you take care of yourself , follow some basic safety rules and act respectfully towards yourself and others.

If you find yourself alone and without any money at night you can contact Amber Cars who will take you home in exchange for your Student ID Card and signing a receipt.

Pay for your taxi when you collect your card from the Students' Union. Add Amber Cars to your phone contacts: 0113 231 1366.

Where to go for help

Our Student Hub is the first point of call for your queries about the full range of student life and support matters. They will connect you to an advisor to help you with Money, Wellbeing, Disability, Employability or International Student support.

From accommodation and finance, where to eat, what the Students' Union is, to how to find your way around our campuses, you will find everything in the Student Hub website.

Your Student Liaison Officer can offer confidential advice and help with personal problems and academic issues, advice on mitigation, appeals, as well as what's going on at our University and how you can get involved.

 Student's Union Advisors can help you with housing, legal, health and academic problems.

Late Arrival

Please make every effort to arrive in time for Welcome Week starting on Monday 22 September.  We understand that occasionally illness or family commitments may make this impossible.

If you should miss your Course Induction or ID Check, or if you arrive late, please contact the Student Hub team.

We will help you to work through our late arrivals checklist and ensure that you have all the information you need to begin your studies, have access to online induction materials and complete your university enrolment.
Email: studenthub@leedsmet.ac.uk Tel: 0113 812 3000

If you are a Postgraduate or International student arriving late, please also call at the Student Hub for further information.

Please check the ‘What’s On’ calendar to find Welcome Events.

This section is for parents and carers to access the key points and information their son or daughter needs to be aware and tasks to complete prior to attending University.

Important Checklist for your son or daughter

There are a number of important things your son or daughter will need to do before setting off for university. Please make sure that they have:

Applied for student finance (if they wish to do so).

Registered with our Disability team if they have (or think they may have) a disability.

Registered and enrolled with our Online Welcome service.

Uploaded a passport-style photograph for their Campus Card via Online Welcome

Checked their Welcome Week timetable via Online Welcome

Checked their arrival date and time if in university accommodation. Confirmation will be included in the final contract sent by post.

Essential Things to take to university

IMPORTANT: It is essential that your son or daughter brings their passport or other photographic ID for their ID check-in session during Welcome Week. Failure to do this will delay receipt of their student loan. There are plenty of student websites with useful checklists which may help you. Our Accommodation web pages also have a useful 'what to bring' section.

Arrival Information

Our Welcome programme for new students begins on Monday 22 September 2014 so it's important that your son or daughter arrives to attend their course induction and ID check.

Please check our accommodation web pages for general dates about when your children will be able to move in to Halls of Residence if they have chosen to do so.  Confirmation will be included in the final contract sent by post.

International Students can find all their arrival information online, including how to get to Leeds, visas and immigration, how to pay your tuition fees, your accommodation options and much more.

Money

Where possible, it is a good idea for your son or daughter to bring enough money to last for the first fortnight at university, for food, university materials and transport. Their student loan will not enter their account until at least the first day of term, which is the Monday after Welcome Week.

Finance is one of the things which causes the most worry for students so it is important that they are realistic about how much they have available to spend and that they learn to budget. They may wish to work part time to help fund their time at university.

If your son or daughter is concerned about money, debt or they need help with budgeting, please suggest they access the information in our Money Advice pages where they will also find out about financial support that they may be entitled to as a student.

Accommodation

If your son or daughter has chosen to live in our Halls of Residence, check out the useful information on our accommodation web pages including paying their deposit and arrival dates.

Unipol provides plenty of information about private rented student accommodation in Leeds and will give you an indication of costs for private rented property. Remember to find out what is and isn't included in the price!

Remember, your son or daughter will need to arrange Contents Insurance and pay for a TV Licence. Living at home is a good solution for some students and can help to save money. If your son or daughter lives at home, their student loan is reduced by around £1000.

Safety Advice

We take our students' safety and security very seriously. We have 24 security patrols on our campuses and Halls of Residences and new students are given safety briefings both at their Course Induction sessions and in their Halls.

We also have close links with the police through our Police Liaison Officer, PC Mark Bottomley who is regularly on campus. Please encourage your son or daughter to read our safety and security tips.

Data Protection

Parents and other relatives often contact us to ask about their son or daughter; for instance, to ask for information about academic progress, to inquire how they are settling in or to try and find out where they are.

The University must comply with The Data Protection Act 1998 which protects an individual's rights to privacy with regards to his or her personal data. Although the University understands that parents may have concerns about their son or daughter it cannot disclose personal data, even to parents, unless the student has given fully-informed consent for the information to be released.

The Act is very strict so that even confirming or denying that an individual is a student here could infringe privacy and could, in extreme circumstances, put an individual in danger. We will happily discuss general information about university procedures, examination processes, the implications of failing a module, accommodation costs etc.

But there may be circumstances when you may have major concerns about your son or daughter - perhaps you have not heard from them for ages or possibly you have received a worrying message about them in some way. In such cases if you leave contact details or correspondence with us, we will endeavour to pass them on and encourage the student to make contact.

We will be happy to talk to you about the support available to your son or daughter at our University and how they can access that support. Please contact the Student Hub in the first instance.
Email: studenthub@leedsmet.ac.uk Tel: 0113 812 3000

Finally, the Data Protection Act does permit the University to disclose information in certain exceptional circumstances; these are usually life or death situations and in such cases the routine need to obtain consent before disclosing personal data may be waived.

Student Support

Our Student Hub is the first point of call for queries about the full range of student life and support matters. Our aim is to provide information quickly and effectively to connect our students to the correct pathway of support. We have two Student Hubs, one based at the Rose Bowl on our City Campus, and the other on the Headingley Campus, at Campus Central.

At the Student Hub, we will discuss your son or daughter's needs with them and either make an appointment for them or refer them to an appropriate service. Services available include Disability Advice, Money Advice, Wellbeing, International Student Advice, Accommodation, Jobs and Careers advice, and where to get help with any academic problems or queries.

Term Dates

Teaching timetables will be available before the end of the Welcome programme. Find our term dates calendars for students.

Student Employability & Progression

Your employability is important to us and our Employability teams offer an impartial advice service to help you make decisions on your career and to recognise and develop your employability skills, including writing your CV and preparing for interviews.

Our Job Shop offers opportunities for part time work in Leeds while you're studying, and graduate opportunities for after you graduate.  Visit their offices on campus, or view opportunities online (requires My Hub registration).

Our Careers service offers different levels of support and advice to help you to consider your choice of employment or further study, to make decisions about your career and to plan your progress.

Both teams are based at City and Headingley campuses and you will normally have to make an appointment for a meeting with an adviser.

Student Wellbeing

Our Student Wellbeing team offers a free and confidential service aimed at providing you with information, practical and therapeutic support to help you manage any difficulties you are experiencing.

Any student at our University can get help from the Student Wellbeing team.

To arrange your first appointment with us, please complete our online registration form - it just takes a few minutes.

We aim to contact you within 3 working days of receiving your form. Please note that, while we aim see students as quickly as possible, we are not usually able to offer appointments immediately.

If you are not able to wait for an appointment, and you need to speak to someone urgently, please see our urgent support information to find the contact details of local emergency services.

For further information on our Student Wellbeing services please follow the links below:

On Campus

Get the most out of your time on campus, from joining a club or society to hitting the gym, there are lots of opportunities on offer to our students. Feeling peckish or need a caffeine hit? Our campus shops and food outlets can quench your appetite. We also have a dedicated bus service to get you from Leeds City Centre to Headingley Campus via our student residences. If you're feeling more energetic you can use pedal power and hire a bike through our Velocampus scheme.

Accommodation

Your student experience will be enhanced with our great range of affordable accommodation, with more than 4,000 bedrooms available in our flats and halls.

At Leeds Metropolitan University we pride ourselves on giving students a warm welcome and a sense of community. Our Residential Officer Teams help develop the neighbourly atmosphere at our residences and are in place for the benefit and accessibility of all students in University residential accommodation. The Residential Officers are responsible for the welfare and pastoral care of students living in residences and aim to promote a harmonious living environment and ensure wellbeing and safety.
 

What's On?

What's your view?
Close