Agresso Systems Support & Helpdesk
The Finance and Resources Systems Team provide a helpdesk support service for all users of the University's Agresso Business World v5.5 system, working closely with colleagues across Financial Services and Information, Media & Technology Services.
F.A.Q.s
Can I access Agresso from outside the University?
What happens to my workflow tasks if I am away from the University for an extended period?
What happens if I forget to activate my substitute before I finish for an extended period?
Can I change a requisition once I have saved it?
Why when entering a requisition does a "There are validation errors" message appear?
Why do I see a dialogue telling me my Credentials are incorrect when trying to access Agresso?
Service contacts
Quick access to the resources you need on a day to day basis
Search by letter:
- Academic Approval, Periodic Review and Modifications
- Academic Audit
- Academic Board
- Academic Calendars
- Academic Governance Sub-Committee
- Academic Quality & Standards Committee
- Academic Regulations
- Academic Role Framework
- Access & Widening Participation
- Accident Reporting Procedures
- Accommodation
- Account Code Guidance
- Achieving Excellence Awards
- Addresses and Postcodes
- Admissions
- Agresso for buying goods and services
- Agresso Systems Support & Helpdesk
- Alumni Data
- Alumni Relations
- Ambassador Programme
- Annual Monitoring and Review
- Anti-Bribery Policy
- Appeals Information
- Applicant Days
- Archive and Special Collections
- Arts, Environment and Technology (AET) Faculty
- Associate Staff Card
- Audit Committee
- Auto-Enrolment
- AV File Conversion
- AV Loans
- AV Support
- Awards and Examinations
- Banner 'How to' Guides
- Banner Support
- Bids Advice
- Bike Hub
- Blackboard Learn (X-Stream)
- Board of Examiners/Examination Committees and Assessment
- Board of Governors
- Budgeting
- Bus Timetables
- Business and Law (FBL) Faculty
- Business Cards
- Business Objects and Infoview
- Calendars
- Campus and Residential Services (CARES)
- Campus Maps
- Car Club
- Car Parking
- Car share
- Careers
- Carnegie Faculty
- Cash Handling
- Centre for Learning & Teaching
- Chair's Committee
- Cheating, Plagiarism and Unfair Practice
- Childcare Vouchers
- Classroom AV Support
- Cleaning
- Collaborations & Partnerships
- Collaborative Provision Guidelines and Templates
- Committee Elections
- Committee Meeting Schedule
- Committee Templates
- Communications
- Compliment Slips and Letterheads
- Conference and Events IT Support
- Conferencing and Hospitality
- Connect
- Converting Audio and Visual Files
- Copyright Clearance Service
- Corporate Management Team
- Costing Tools
- Counselling and Legal Advice
- Course Handbooks
- Course Leaders' Conference 2012
- CRM Experience System
- Cultural and Sporting Partnerships
- Customer Service Excellence (CSE)
- Customer Service Handbook
- Customer Service Statement
- Cycle mileage
- Cycle Parking
- Cycle to Work Scheme
- Cycling
- Data Protection
- Design and Print Service
- Digital Audio and Visual Services
- Digitisation Service
- Dignity and Respect Network
- Direct Admissions
- Disability Services
- Diversity
- Driving
- Duplication (CD/DVD)
- Elluminate
- Employability Resources
- Employee Benefits
- Employment Terms & Conditions
- Employment Terms & Conditions - Employment Contracts
- Employment Terms & Conditions - Leave and Absence
- Employment Terms & Conditions - Leaving our University
- Employment Terms & Conditions - Pay & Reward
- Employment Terms & Conditions - Working Time
- Enterprise Support
- Equality & Diversity
- Equality and Diversity Committee
- Equality Impact Assessment
- Equipment Loans (AV)
- Estates Helpdesk
- Estates Services Resource Page
- Events
- Events AV Support
- Exam Timetables
- Examinations Invigilation and Administration
- Expenses and Travel Claims
- External Examiner Reports
- External Examiners
- External Examiners Sub-Committee
- Faculty Boards
- Faculty of Arts, Environment & Technology
- Faculty of Business & Law
- Faculty of Health & Social Sciences
- Faith and no faith in Leeds
- FE College Partnerships
- Feedback
- Feedback on this website
- Finance, Staffing & Resources Committee
- Financial Monitoring
- Financial Regulations and Procedures
- Financial Regulations Waiver Request
- Financial Services
- Financial Services A-Z
- Financial Services Forms
- First Bus and Metro Card
- Food Services
- Forthcoming Events
- Foundations and Trusts
- Fundraising Development
- Gift PC's for staff
- Governance & Legal Affairs
- Governance & Nominations Committee
- Governors' Resources
- GPR Safety, Health and Wellbeing
- GPR Safety, Health and Wellbeing Advisory Group
- Grade-e-ent
- Graduate Destinations
- Graduation
- Health and Social Sciences (HSS) Faculty
- Health Centre
- Helpdesks
- Honorary Awards Committee
- Hospitality
- HR and Payroll Forms
- HR Policies and Procedures
- HR System Support
- Human Resources
- Induction
- Information for Student Appeals
- Information Systems Development
- Information, Media and Technology Services (IMTS)
- Infoview and Business Objects
- Institutional Repository
- Insurance Cover & Claims
- International Office
- International Student Barometer (ISB)
- Invigilation
- Invoicing (Sales)
- iPrint
- IT Purchasing
- IT Recycling
- IT Service Desk
- IT Support
- iTrent Self-Service
- JISC course data project
- Job Shop
- Jobs at Leeds Metropolitan
- Joint Consultative Committee
- Language Support
- Learning & Teaching Publications
- Learning, Teaching & Enhancement Committee
- Legal Services
- Letterheads and Compliment Slips
- Libraries & Learning Innovation
- Licensing
- LS126 Staff Magazine
- Managing Stress
- Managing your Staff Profile
- Maps
- Market Research
- Marketing for Faculties and Services
- Marketing Service
- Media Inquiries
- Media Training
- Mediation Service
- Merchandise
- Metrocard
- Mid-Cycle Review Documentation
- Mitigation and Extenuating Circumstances
- Multimedia Services
- News
- Occupational Health
- Off-Air Recording
- Online Payments
- Online Store
- Open Access to research
- Open Days
- Open Educational Resources
- Overseas Visit Proposal (OVP)
- Parking Permits
- Partner Engagement
- Partnerships & Collaborations Sub-Committee
- Password
- Pay and Reward
- Payroll Information
- Pensions
- People Development
- Performance and Development Review
- Periodic Review
- Petty Cash
- Phonebook
- Photography Booking
- Plagiarism
- Planning & Registry Services
- Planning Conference 2012
- Portering
- Postal Services
- Postcodes
- Postgraduate Prospectus production
- Postgraduate Review
- Postini
- PR and Media relations
- Presentation Suite
- Press Office
- Pricing and Costing Steering Group
- Print Room
- Project Codes
- Prospectus Production
- Public Transport
- Purchasing
- Purchasing Cards
- QSRE
- Quality Manual
- Rail
- Records Management
- Recruitment and Selection
- Recycling PC's and IT equipment
- Registrar & Secretary's Office
- Replay
- Repository
- Reprographics (Print Room)
- Research
- Research & Enterprise Committee
- Research & Enterprise Management System (REMS)
- Research Ethics
- Research Ethics Sub-Committee
- Research Management
- Research Support
- Results Online
- Risk Advisory Group
- Risk Management
- Safety, Health and Wellbeing
- Safety, Health and Wellbeing A-Z
- Safety, Health and Wellbeing Committee
- Safety, Health and Wellbeing Online Courses
- Scheduled Maintenance Updates
- Security
- SEMS (Student Engagement Monitoring System)
- Senior Staff Remuneration Committee
- Service Standards within IMTS
- Showers
- Sickness Absence
- Skills for Learning
- Skyline
- Social Media Channels
- Space Planning
- Sporting and Cultural Partnerships
- Staff development
- Staff E-Mail
- Staff Expenses and Travel
- Staff HESA Return Guidance
- Staff Magazine (LS126)
- Staff Packs for Overseas Visits
- Staff profiles
- Staffing Reports and Statistics
- Strategic Plan
- Strategic Planning Approval
- Student Admissions
- Student Calendars
- Student Charter
- Student Hub
- Student Recruitment Events
- Student Services
- Student Survey Season
- Supplier Agreement Index
- Support for Bids, Proposals and Tenders
- Symplectic
- System Availability
- Tax Guidance
- Teacher Fellows
- Telephone conferencing
- Telephones
- Term Dates
- Tier 4 Compliance
- Timetabling and Room Bookings
- TRAC
- Trains
- Travel and Transport
- Travel Passes
- Trusts and Foundations
- Tuition Fee Payment
- Turnitin
- UCAS Admissions
- UCAS Fairs
- Undergraduate Curriculum Refocus
- Undergraduate Prospectus production
- University Enterprise Office
- University Research Office (URO)
- University Sport
- UtravelActive
- Valuing our people
- VAT Guidance
- Velocampus
- Vice Chancellor
- Vice Chancellor's Group
- Vice Chancellor's Newsletters
- Video and Telephone conferencing
- Video Production
- Video Streaming
- Virtual Help Desk (VHD)
- Walking
- Waste and Recycling
- Website Amendments and Updates
- Wellbeing
- What's your view?
- Windows 7 and Office 2010 Migration
- Wireless Networking
- Working Overseas Health & Safety
- Work-related Learning
- X-stream
- Year End
- You said, we did
