Usability North
Innovation North Faculty of Information and Technology
Leeds Metropolitan University
Headingley Campus
West Yorkshire
LS6 3QS
0113 283 2600 ext 5196

t.renshaw@leedsmet.ac.uk

Clients

Clients we have recently worked with include:

Leeds City Council

Leeds City Council required information about existing sport and leisure activities for disabled children and young people in Leeds, with a view to improving access and facilities. In consultation with Special Education Needs (SEN) children, parents and teachers, the Usability North services at Leeds Metropolitan University, developed an accessible, web-based diary known as ‘My Week’.

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Luminary Solutions

Luminary Solutions contracted Usability North to provide them with a competitive edge when pitching for a project with a new client. The project in question involved the revamp of a major internal software system, used by tens of thousands of online users. Luminary Solutions created a new, user-friendly screen design and approached Usability North to undertake an eye tracking study to test its usability.

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Red Lion Design

Taking advantage of its experienced personnel and their industry knowledge and expertise, Usability North has the facility to offer an effective business mentor service. One such company that recently benefited from the enterprise support offered by Usability North is student start up company, Red Lion Design.

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Skills for Learning

In preparation for a full redesign of its existing website, the Skills for Learning team at Leeds Metropolitan University wanted to establish the needs and expectations of its ‘customers’ i.e. the students. Usability North conducted a comprehensive usability evaluation of the existing site, involving interview, questionnaire, eye tracking study and video recording. The results were used to determine the design concepts for the new site and help the Skills for Learning team develop its new design objectives.

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Club Wembley

With the aim of maximising sales of executive hospitality facilities and seats, Club Wembley was looking to review its existing website. Usability North, a consultancy initiative based at Leeds Metropolitan University was contracted to provide a usability evaluation of the existing website, plus recommendations for future improvements that would improve ease of use and ensure Disability Discrimination Act (DDA) compliance.

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Leeds Metropolitan University

Leeds Metropolitan University approached the Usability North team to undertake a full evaluation of its existing website, in preparation for a full redesign. Working in partnership with the Leeds Metropolitan prospectus team, Usability North undertook an expert review and comparative evaluation involving three competitor universities.

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Research Excellence

Usability North is an organisation which combines the latest research and technology with the knowledge and experience of leading experts, to offer a World-class commercial service in the field of website and software usability evaluation. Based at Leeds Metropolitan University, Usability North offers a variety of usability services, from user testing, eye tracking studies and accessibility design for Disability Discrimination Act (DDA) compliance to user requirement studies, card sorting and research and development projects.

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